The Community Manager

Articles

As a community manager, what are the features you value the most on a community platform?

It's good to have a lot of tools to choose from, but we often find we rely some tools more often than others because they give us what we need with great consistently and value. This is a question for all the Community Managers out there, we're not necessarily looking...
The Gamification Equation

The Gamification Equation

I've had the fortune to work on a lot of "gamification" systems in my career: reputation, badges, leaderboards,...