In a recent #cmgrchat on twitter, we compared support and brand communities. Support can be a support forum, a...
Resources
Free Design Resources To Upgrade Your Community Management Game
When you're working in the digital world, companies spend a lot of time on design. Scratch that, in any world,...
5 Things that Design and Community have in Common
Several years ago pre-Loyal, when I first started freelancing, a new friend I had just met, Karen Schoellkopf (now a...
You’ve become a Social Media Manager. Now What?
Congratulations! You got the job as a social media community manager, and you're now in the world of professional...
A High-Level Look at How to Measure Community Success
This post originally appeared on Loyal's blog. Loyal is a community development studio. -- One of the biggest...
Planning for 2014 – Three Trends in the Business of Community Building
This post originally appeared on Loyal and is from the perspective of building an agency that takes community...
Should Startups Focus on Community?
This post was originally published on 500 Startups. I know, it's a bold request to ask a startup to focus on anything...
A Simple Guide to Content Planning for Community Managers
This post originally appeared on Loyal. -- Are you a community manager that's responsible for managing content? I've...
3 Top Ways Community Managers Can Utilize 3D Printing
The explosive growth of the DIY movement in recent years is hotter than ever as 3D printing continues to decline in...
5 Sites to Help You Become a Better Community Manager
There are many good things about being a community manager. One of those good things is that there are a load of...
Community is Not a Great Selling Point
In my recent experience I've found that using community as a selling point isn't very effective. Yes, communities can...
High-Quality Education for Community Managers
As a community manger for the new online Master in Public Health program at GW my responsibilities span many facets of...