This post was originally published on The Fetch by Sarah Judd Welch, CEO of Loyal. Over the past few years, I've seen...
How To
A Simple Guide to Content Planning for Community Managers
This post originally appeared on Loyal. -- Are you a community manager that's responsible for managing content? I've...
Why Charging Members Will Hurt your Community
This is a question that comes up frequently in the community world. As more and more people are embracing a career in...
How to Hire the Right Community Manager for the Job
Hiring an amazing community manager is straight up difficult. Why is it that companies struggle when filling such an...
Power Network Offline To Build Community Online
There's no question social networking tools make life easier for community...
How to Create a Brand Character: Refining Your Brand’s Social Style
Social networks were designed for people to connect with each other, but now they're also a way that brands can...
Finding Sweet Spots with Engagement Rates
The debate about the best time to post through social networks has been going on as long as community managers have...
On the Job: Tips, Tricks and Tools for Getting Things Done
"The hurrier I go, the behinder I get. – Anonymous Well said, Anonymous. This quote from David Allen's Getting Things...
7 Tips for Planning an Offline Community Event
Panelists: Dave Brown, Emily Miethner & Meghan Peters Photos by: Katie Curri & Dave Brown Planning an event...
3 Steps to Reactivate a Sleeping Community
Is there anything worse than rushing into your house to tell someone something, only to realize they're asleep? The...
How to Just Say No
"A customer requests a feature you're never going to add (doesn't fit with product, won't increase sales, whatever)....
Build Better Communities with these 5 Contributor Triggers
Contributors are the people who actually create content in your community. They may only account for 1-10% of your...