The overwhelming majority of community managers out there are self taught and have been teaching themselves for the...
Chat
#CmgrChat Digests (Wed 2-3pm EST)
The Ins and Outs of Managing a Blog
Managing a blog, wait, strike that. Managing a successful and engaging blog or site could be someone's full time job. ...
The Relationship Between Customer Service & Community Management
When community managers aren't discussing the difference between a community manager and a social media manager,...
9/7: #Cmgrchat: Community with Google Docs and Gmail
In a special edition of #CmgrChat we had two incredible guests stop by and tell us how they do community at Google. ...
#CmgrChat – 8/31: To Outsource or Not to Outsource?
The idea of outsourcing community manager responsibilities evoked some strong responses in this #CmgrChat. Community...
8/24 – Community Workspaces & Workflows
Everyone has a different way of doing things. Are some better than others? Are Community Managers carefree spirits...
8/24 – Community Workspaces and Workflows
Everyone has a different work style and prefers to set up their spaces differently. Should we assume that community...
8/17 – When Communities Attack
Communities often times aren't always puppy dogs and rainbows as any seasoned community manager knows. People...
Introducing TCM’s Monthly Community Manager Spotlight!
Want to get to know community managers a little bit better? Are you curious what other CM's toughest struggles are?...
8/3 #Cmgrchat: Community & Advertising
Advertising. It's everywhere. And over the years we've had to get more creative about how we advertise online. As...
7/27 #Cmgrchat: Community & Social Good
Social good/social capitalism. It all boils down to organizations and corporations furthering a social mission and...
7/20 #Cmgrchat: Community Meetups
One of the most important aspects of community management is taking the online, offline. Building relationships on...