A collection of news and information from around the web. Community Management for Small Social Media Operations...
Articles
As a community manager, what are the features you value the most on a community platform?
It's good to have a lot of tools to choose from, but we often find we rely some tools more often than others because...
You’ve Got Questions, We’ve Got Answers!
With our industry ever changing, I think it's important that we talk about things in the moment with an eye on where...
Community Loyalty
My grandfather was one of the most brand loyal people I've ever met in my life. He had a well stocked pantry of brands...
Lessons From Two Years as a Community Manager
*Editor's Note: This post by Ally Greer originally appeared on Scoop.It's blog and is being republished on...
The Psychology Behind Community Management
When it comes to building community it isn't all just numbers and social media tools. There's an element of knowing...
Don’t Leave Enthusiasm at the Door in a Community Manager Interview
While there are plenty of jobs out there that will hire you based solely on experience, accomplishments, and even your...
Why Do You Build Community?
"Why do you build community?" is a question I've been asked A LOT lately. And when I say A LOT, in all caps, let's...
The Gamification Equation
I've had the fortune to work on a lot of "gamification" systems in my career: reputation, badges, leaderboards,...
How to Build Trust with Anyone – An Interview with Behavioral Expert, Robin Dreeke
Robin Dreeke is our opening keynote speaker at CMX Summit and so we wanted to take a minute to share a bit more about...
The Top 10 Community Jobs that You Can Apply for Today
More and more really cool community job openings are popping up every day. Everything from media, to VC, to agency, to...
The Story Of Ellen Leanse, Apple’s First User Evangelist
Ellen Leanse recent shared her story in a Facebook note and was generous enough to let us republish it here for the...