Should you ban off-topic discussions in your community? Is it always a good idea to promote growth? Does a large...
Resources
5 Ways Community Managers Can Blow Off Steam (Without Hurting Anyone)
I don't need to tell you that online community management is no cakewalk. The job is more fun than most, but it still...
Join us Now for a Q&A with David Noel
Be excited. Ask questions in the YouTube comments and we'll ask it live. A full recap will be posted here on TCM after...
The 2012 Community Manager Survey Is Here!
For the second year in a row Social Fresh (Partner of TheCommunityManager.com) has created a community manager...
Introducing TCM’s Monthly Community Manager Spotlight!
Want to get to know community managers a little bit better? Are you curious what other CM's toughest struggles are?...
How Rewards Ruin Relationships
When users are awesome, you should reward them right? Ehhhh.... maybe. Read the following delicious mix of adjectives,...
NYC #CMmeetup 8/23 – Social Media Management Tools: Is There One That Does It All?
Last week we invited Katie Van Domelen from CoTweet, Mike Perrone from SocialFlow, Julien Emery from HootSuite, and Ro...
7 SxSW Community Panels to Check Out
Editor's Note: This post was written by Harrison Kratz, Community Manager for the online MBA program, MBA@UNC. Aside...
Managing People, Managing Time
As a community manager, your most important task is not managing content or technical systems. It's managing people...
Is College Too Early to Start Community Managing?
Have you ever caught yourself thinking sitting in class or at home, "I want to be a Community Manager...one day? Maybe...
Understanding Internal vs External Community Building
A very important distinction for a community builder (or someone looking to hire one) to make is whether they're...
You may not actually be a Community Manager – and that’s ok.
Social Media is not Community Management and confusing the two may ultimately be damaging to both industries. David...