As social media increasingly becomes accepted and utilized by brands large and small, the legalities and regulations...
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#CmgrChat Digests (Wed 2-3pm EST)
As social media increasingly becomes accepted and utilized by brands large and small, the legalities and regulations...
Way before Social Media entered the scene, forums were the big kids on campus. Pretty much since the days of the AOL...
It's hard to be in any position these days without continuing to develop professionally. Without actually going back...
Excessive traveling for conferences, meetups, events, or face to face meetings can do a number of positive and...
We realize that at the time of publication this is appearing in January, well after the holiday season. However, this...
Choosing a monitoring system may fall more into the purview of a Social Media Manager or Strategist, but the right...
When we held this chat in November, Google+ had that week just announced its Google+ pages. The chat saw 752 tweets...
All of us have to report some kind of activity to those either higher up or in different departments at our...
As community managers we're usually knee deep in some kind of content. It could be blog posts, content on social...
One of the best ways to get engagement out of your community is to offer up some form of a contest. There are...
Privacy restrictions ultimately depend on the type of community and whether or not a community is a part of a...
When managing a community, how do you know how involved to be? When do you jump in or stay out? How do you know who...