Case Studies

Tips from Building TEDx: A Worldwide Open Source Brand Community

Your brand's logo on a flag at the top of Mt. Everest. People sharing ideas through your platform in Arabic, Farsi and Portuguese. A thriving community of engaged individuals, contributing ideas that improve your brand Nine events a day that spread the spirit of your...

Why We Wanted our Twitter Account to Be Taken Over

Nov 26, 2012 | Case Studies

It's not what you think, we've not decided to scrap social media and go back to direct mail! We gave away our Twitter...

How To: Repair Your Image After a Social Media Mistake

How To: Repair Your Image After a Social Media Mistake

Nov 9, 2012 | Case Studies, How To

A case study on Onward State, the "official blog of Penn State University For anyone who has made a mistake on social...

Why Personality Matters as a Community Manager

Why Personality Matters as a Community Manager

Jan 31, 2012 | Articles, Case Studies

By now, I think most of us have an idea of what the role of the Community Manager entails. Of course, as the role is...

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