*Editor's Note: Klout has recently updated their platform to be about content creation. Influence matters for...
Case Studies
Behind the Scenes: How TEDx Manages Community-Curated Content
The TEDx brand has become a thriving global community of events in 153 countries with thousands of talented people...
Tips from Building TEDx: A Worldwide Open Source Brand Community
Your brand's logo on a flag at the top of Mt. Everest. People sharing ideas through your platform in Arabic, Farsi and...
With Great Social Media Power…
Wise words were once said, "With great power comes great responsibility." However with great power using social media...
Curating a Global Instagram Community – A #JJ Case Study
Instagram is a great network for photographers to express themselves and reach a receptive audience around the world....
2 Things LinkedIn Did Wrong
LinkedIn just did something really cool this week with their most recent "Top Percent-ers" email campaign. They made...
How NASA Builds Community
In the fall we held a special 2-year anniversary #cmgrchat with special guests from NASA. They manage a significant...
4 Tips for Managing a Community When You Don’t Speak the Language
Working as a community manager for a game studio is an interesting and really fun gig. My role is very much about...
Crowdsource From Your Community – the Tom Sawyer Way – with @DaveOHoots
Crowdsource from your Community the Tom Sawyer Way – Community Nuggets Vol.1 from...
Why We Wanted our Twitter Account to Be Taken Over
It's not what you think, we've not decided to scrap social media and go back to direct mail! We gave away our Twitter...
How To: Repair Your Image After a Social Media Mistake
A case study on Onward State, the "official blog of Penn State University For anyone who has made a mistake on social...
Why Personality Matters as a Community Manager
By now, I think most of us have an idea of what the role of the Community Manager entails. Of course, as the role is...