There's been a big trend in the community space lately. Name a startup and they probably have a community manager…...
Articles
How Instagram Can Raise Charity Awareness
Since Instagram launched in 2010, it has acquired a huge fan base and is used by millions all over the world. By its...
Product is Nothing: Community is Everything
Once upon a time there was this thing called "brand loyalty. It was the type of thing that kept people religiously...
3 Ways To Engage A Niche Community for Social Good
As a social worker, my community manager style is based on strength-based interventions and client focused service...
Admitting You Have a Community Is the First Step
To grow a community, you've first got to believe that you have a community. Or you've got to believe that there is the...
Introducing TCM’s Monthly Community Manager Spotlight!
Want to get to know community managers a little bit better? Are you curious what other CM's toughest struggles are?...
Interviewing Community Leaders for Fun and Traffic
About a month ago I started my community manager job at eVenues. It's a small tech startup based in Seattle that has...
Telling Stories on Twitter
I have a story to tell. Would you like to hear it? Here it goes. Wait. Should you tell the story? You're sitting at...
When Your Surprise & Delight Fails
We all manage different types of communities and each has a range of goals. But at the core, our goals as community...
NYC #CMmeetup 8/23 – Social Media Management Tools: Is There One That Does It All?
Last week we invited Katie Van Domelen from CoTweet, Mike Perrone from SocialFlow, Julien Emery from HootSuite, and Ro...
7 SxSW Community Panels to Check Out
Editor's Note: This post was written by Harrison Kratz, Community Manager for the online MBA program, MBA@UNC. Aside...
Managing People, Managing Time
As a community manager, your most important task is not managing content or technical systems. It's managing people...