My grandfather was one of the most brand loyal people I've ever met in my life. He had a well stocked pantry of brands...
Articles
Lessons From Two Years as a Community Manager
*Editor's Note: This post by Ally Greer originally appeared on Scoop.It's blog and is being republished on...
The Psychology Behind Community Management
When it comes to building community it isn't all just numbers and social media tools. There's an element of knowing...
A Growing List of Community Management Books
Looking for a new Community Management read? Well look no further. The members of #cmgrchat have been curating a...
An Interview with Thomas Knoll – Visioncaster and Community Architect
Editor's note: Our next CM Story is with Thomas Knoll, who has been building communities for over a decade, working...
The Dark Social Side Of Community Management
Last October, the Atlantic published a piece on the "dark social side of the internet. The premise was this: sharing...
Ask Dows: Measuring the Value Of A Community Manager
What specific metrics can be tracked to demonstrate the value of what community managers are doing? In other words,...
A Collection of Community Management Advice for #CMAD
Let me start by wishing you a heartfelt, Happy Community Manager Appreciation Day! Each year #CMAD continues to get...
Be featured in the #CMAD Community Management e-Book!
TheCommunityManager.com is proud to be partnering with Marketwire for #CMAD this year, which is being held all day...
Who’s Hiring? Most Recent Community and Social Media Manager Positions Available
On a regular basis, The Community Manager team compiles a list of the latest Community Manager-related job openings...
Who’s Hiring? The Latest Community and Social Media Manager Jobs Available Now!
On a regular basis, The Community Manager team compiles a list of the latest Community Manager-related job openings...
Ask Dows: Matching Up Facebook Data With Strategy
Hi Chris, I currently manage 20+ Facebook fan page communities, mainly handling fans' inquiries. I'd like to measure...