Strong online communities are built on strong interactions. Here are some things you can do today to humanize your interactions and strengthen the bond between your community and its members. 1) Leverage Signatures Often, someone with a username like LakersFan246 will...
Mike Alber
I love preaching the values of customer centricity. I've spent time working as an active Community Manager for a software company, and also as a strategic consultant to community teams at a dozen global consumer brands.
When I'm not working you can find me snowboarding, attending Hip-Hop concerts or drinking an IPA on my porch.