Why do people hang out online and what motivates them to participate in online communities? There are two very interesting studies that provide some insight into the answers of these questions. One is a study conducted in 2004 which researched online bulletin board...
Should you ban off-topic discussions in your community? Is it always a good idea to promote growth? Does a large number of anonymous members threaten your community? Three different questions it seems---but the answers have one thing in common: the way the member is...
Most online communities have lurkers. Lurkers are users on the fringe of a community---they observe what happens, but don't interact, post, or contribute. Most CMs have likely wondered how they can turn lurkers into regular contributors. There's some academic research...
