Are you a community manager? Do you work with other people in any capacity? Then you'd better be damn good at listening! Trouble will follow if you're not. Believe it or not, there's a lot more to listening than hearing someone else's voice. Go active or go home! If...
I don't need to tell you that online community management is no cakewalk. The job is more fun than most, but it still comes with its fair share of stress and conflict. What do you do when overwhelm sets in during the day and paralyzes you? Even if you're tempted to do...