Wise words were once said, "With great power comes great responsibility." However with great power using social media comes the need to be first, famous, and the belief that you are something that you are not...a credible source. There is no denying the power of...
Looking for a new Community Management read? Well look no further. The members of #cmgrchat have been curating a solid list of books related to Community, Marketing, Customer Service, Social Media Tools, and so much more over the past few years, and it's constantly...
LinkedIn just did something really cool this week with their most recent "Top Percent-ers" email campaign. They made 20 million users really happy by letting them know their profiles were the most viewed on all of LinkedIn. That's no small feat and I'm sure was...
In the fall we held a special 2-year anniversary #cmgrchat with special guests from NASA. They manage a significant amount of social media assets and build their community through a variety of online and offline events. Arguably one of the coolest and most progressive...
Let me start by wishing you a heartfelt, Happy Community Manager Appreciation Day! Each year #CMAD continues to get better and better, and this year there are no shortage of activities for community managers to take part in. Those who work in online communities be it...
"So what would you say you do here?" might just be one of my all time favorite Office Space quotes. And it's something that goes through my head at least once daily when someone inevitably asks me what I do. Assuming we all know the difference between a social media...
TheCommunityManager.com is proud to be partnering with Marketwire for #CMAD this year, which is being held all day Monday January 28th, 2013. (You can read about the partnership from the Marketwire blog as well). #CMAD, or Community Manager Appreciation Day, was...
One of the biggest differences between a Social Media Manager and a Community Manager is the offline component of the day to day jobs. A Community Manager should know how to find their influential members on the usual social media tools, but they should also know how...
Community Managers are generally pretty visible people online. Whether they're internet famous on social media or infamous within their community, community managers have an online identity to protect. How do you balance being a well known community manager for a...
We so often talk about communities and how they fit into support, content, marketing, pr, etc---but we had never really talked about community for nonprofit organizations. Are their goals and processes different than that of major corporations or start-up companies?...