What is a Community Strategist?

What Does a Community Strategist Do?

by on 2013.01.24

“So what would you say you do here?”  might just be one of my all time favorite Office Space quotes. And it’s something that goes through my head at least once daily when someone inevitably asks me what I do. Assuming we all know the difference between a social media manager and a community manager, [...]

fusion

Your Product and Community are One

by on 2013.01.23

There are many people that would tell you that “community management” is most closely related to marketing. Many go as far as to place their community manager in the marketing team. I believe that’s a mistake. I’d argue that community management is much more related to product than it is to marketing.   I’ll explain… [...]

Community Manager Appreciation Day #CMAD

Be featured in the #CMAD Community Management e-Book!

by on 2013.01.22

TheCommunityManager.com is proud to be partnering with Marketwire for #CMAD this year, which is being held all day Monday January 28th, 2013.  (You can read about the partnership from the Marketwire blog as well).  #CMAD, or Community Manager Appreciation Day, was started a few years ago by Jeremiah Owyang and this year has exploded into [...]

Who's Hiring? Community Manager Jobs Available Now

Who’s Hiring? Most Recent Community and Social Media Manager Positions Available

by on 2013.01.18

On a regular basis, The Community Manager team compiles a list of the latest Community Manager-related job openings across the nation (and sometimes overseas). These include full-time, part-time and internship listings. You may also visit our job board for the latest job listings. This week, we have listed jobs from companies and organizations such as Rebelmouse and lululemon. [...]

The Top 5 Social CRMs for community

Top 5 Social CRMs for Community Management

by on 2013.01.17

The Customer Relationship Management System (CRM) landscape has seen considerable change in the past 5 years—mostly because of the rise of social media, and the need for companies to not just sell, but to grow and foster relationships with their current and future customers. With the focus turning  from transactions to interactions, it’s important now [...]

The Community Manager

Community Influence – Online and Off

by on 2013.01.11

One of the biggest differences between a Social Media Manager and a Community Manager is the offline component of the day to day jobs.  A Community Manager should know how to find their influential members on the usual social media tools, but they should also know how to find their influential members offline. However, companies [...]

Who's Hiring? Community Manager Jobs Available Now

Who’s Hiring? The Latest Community and Social Media Manager Jobs Available Now!

by on 2013.01.07

On a regular basis, The Community Manager team compiles a list of the latest Community Manager-related job openings across the nation (and sometimes overseas). These include full-time, part-time and internship listings. You may also visit our job board for the latest job listings. If you’re hiring, please use the code “HOLIDAYS20” for a 20% discount on each job listing purchase you [...]

goal tcm

Ask Dows: Matching Up Facebook Data With Strategy

by on 2013.01.04

Hi Chris, I currently manage 20+ Facebook fan page communities, mainly handling fans’ inquiries. I’d like to measure whether my strategy is working. Strangely, though, it seems like the data from Facebook Insights doesn’t directly reflect what I’m seeing. How can I match up what I’m doing day-to-day with the numbers? Thanks a lot! – [...]

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