The Community Manager

Newsletters for Community Managers

A collection of Newsletters for Community Managers. If I missed any, please let me know.

Newsletters for Community Managers

A collection of Newsletters for Community Managers. If I missed any, please let me know.

Community Influence – Online and Off

Community Influence – Online and Off

One of the biggest differences between a Social Media Manager and a Community Manager is the offline component of the day to day jobs.  A Community Manager should know how to find their influential members on the usual social media tools, but they should also know how...

Ask Dows: Matching Up Facebook Data With Strategy

Ask Dows: Matching Up Facebook Data With Strategy

Hi Chris, I currently manage 20+ Facebook fan page communities, mainly handling fans' inquiries. I'd like to measure whether my strategy is working. Strangely, though, it seems like the data from Facebook Insights doesn't directly reflect what I'm seeing. How can I...