In the fall we held a special 2-year anniversary #cmgrchat with special guests from NASA. They manage a significant amount of social media assets and build their community through a variety of online and offline events. Arguably one of the coolest and most progressive...
Contributors are the people who actually create content in your community. They may only account for 1-10% of your community, but they're the most important members since without them, there is no conversation. And so it's really important for you to know why they...
Working as a community manager for a game studio is an interesting and really fun gig. My role is very much about walking a line between what's possible from a business perspective and what's wanted from the community of players. MENA has a very competitive gaming...
Let me start by wishing you a heartfelt, Happy Community Manager Appreciation Day! Each year #CMAD continues to get better and better, and this year there are no shortage of activities for community managers to take part in. Those who work in online communities be it...
"So what would you say you do here?" might just be one of my all time favorite Office Space quotes. And it's something that goes through my head at least once daily when someone inevitably asks me what I do. Assuming we all know the difference between a social media...
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