The Community Manager

Newsletters for Community Managers

A collection of Newsletters for Community Managers. If I missed any, please let me know.

Newsletters for Community Managers

A collection of Newsletters for Community Managers. If I missed any, please let me know.

Two Key Questions for All Community Managers

Two Key Questions for All Community Managers

Online Community Management is a profession that has seen a huge boom and evolved over these last couple of years. For Community Managers, this has happened fast; we're still trying to develop key concepts that will help current and future Community Managers do the...

How to Deal with a Troll in your Community

How to Deal with a Troll in your Community

So... you've got a troll in your community? First off, congrats!  Getting your first troll is a sign that your community has made it. Now what to do, what to do... Some trolls are blatantly just spamming or being complete assholes.  In this case, you can probably skip...

5 Sites to Help You Become a Better Community Manager

5 Sites to Help You Become a Better Community Manager

There are many good things about being a community manager. One of those good things is that there are a load of resources available to us to hone our best practices, avoid pitfalls, and maximize our efforts in building nothing short of the most awesome communities...