Reviews « The Community Manager

Posts with category Reviews

2 Things LinkedIn Did Wrong

by Jenn Pedde on 2013.02.11

LinkedIn just did something really cool this week with their most recent “Top Percent-ers” email campaign. They made 20 million users really happy by letting them know their profiles were the most viewed on all of LinkedIn. That’s no small feat and I’m sure was incredibly hard to pull together across departments internally. Telling users [...]

Top 5 Social CRMs for Community Management

by Ashley Mooney on 2013.01.17

The Customer Relationship Management System (CRM) landscape has seen considerable change in the past 5 years—mostly because of the rise of social media, and the need for companies to not just sell, but to grow and foster relationships with their current and future customers. With the focus turning from transactions to interactions, it’s important now [...]

Cali - new Content Editor The Community Manager

Your New Content Editor…and Your Content

by Cali Harris on 2012.01.30

Hi, I’m Cali! I’m thrilled to be joining The Community Manager as Content Editor, which means I’ll be lassoing blog posts from, well, you. More on that in just a minute. You might know me as @caligater. Or perhaps we’ve connected if you participated in #reverb10 or #reverb11—an end-of-year blogging project I worked on with [...]

The First #CmgrChat Digest – 9/8/10 (Time Mgmt)

by Jenn Pedde on 2010.09.09

David Spinks put it the best when he said this week: “So many community managers…what took us so damn long to start a twitter chat? It’s like…what we do.” And it’s true – this started as an idea last month and Kelly and I both thought someone somewhere would come out and say, “Don’t worry [...]