Posts with category Resources


Join Community Manager Meetups in Your Area

Are you a community manager and live in area with a number of other community managers & social media types?  Would you like to see them more? Well lucky for you, there’s this handy new Community Manager page. is looking for community managers in cities across America (and the world) to get […]

Introducing The Community Manager Job Board

We’re excited to announce the latest addition to our website – The Community Manager Job Board. Until the end of July we are offering a 50% discount on all job listings with the code “THECM50“.  Every week, we will gather all of the latest listings and share them with our readers through this site as well as […]

The Community Manager’s Secret Weapon

What is it that makes a community manager amazing? Being generous goes against everything you might think about protecting your ideas, protecting your business, and protecting yourself but when it comes to community, it’s everything. When I started using Twitter, I didn’t understand why people took the time to share content and have conversations online […]

7 Tips To Rock Your New Community Manager Gig

It has been said over and over again that we will all one day be doing jobs that did not exist when we were in college. For me, that day arrived a little more than a month ago when I became a community manager. Life as a new Community Manager is stressful and overwhelming.  Of […]

A Community Manager In Over Their Head

This was one of the scariest moments of my career. Actually, it wasn’t really a moment…it was more of a period of time. I blogged, I branded myself, I built up credibility for my voice and words…I even convinced myself of how super awesome and knowledgeable I was.  Then I landed that community manager position […]

Community Management Is NOT Digital Cold Calling

Community managers often wear multiple hats. Based on some questionable tactics I’ve seen on the Twitters recently, it’s the “communication with potential customers” hat that I feel could be improved. Under the guise of “community manager” or “evangelist” by job title in their Twitter bios, people follow hashtags related to their product or their competitors. […]