How To

Why Charging Members Will Hurt your Community

This is a question that comes up frequently in the community world. As more and more people are embracing a career in community building, the question is inevitable, can a community be a business? Can you charge people to become a member and still build a healthy,...

3 Steps to Reactivate a Sleeping Community

3 Steps to Reactivate a Sleeping Community

Feb 6, 2013 | How To

Is there anything worse than rushing into your house to tell someone something, only to realize they're asleep? The...

How to Just Say No

How to Just Say No

Feb 5, 2013 | How To

"A customer requests a feature you're never going to add (doesn't fit with product, won't increase sales, whatever)....

Build Better Communities with these 5 Contributor Triggers

Build Better Communities with these 5 Contributor Triggers

Jan 30, 2013 | How To

Contributors are the people who actually create content in your community. They may only account for 1-10% of your...

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