Posts with category CMX Summit

Crafting a Self-Sustaining Community Culture: The Power of Ritual, Purpose, and Shared Identity

Building community is about 1:1 interactions. But how do you scale these interactions without hiring an army of community managers? Emily Castor, Director of Community Relations for Lyft, says it’s all about seeding rituals to have your community create and repeat these interactions. Why should they care? You’re doing this because you want to change […]

Why Should They? Trust Strategies for Every Situation

Editor’s Note:  We’re live from the #CMXSummit all day today at Dogpatch Studios in San Francisco.  We’ll be covering all of the sessions, but you can livestream the event as well: Robin Dreeke joins us from the FBI and his personal project, “People Formula,” focusing on utilizing behavioral strategies to better communicate, aid and […]