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Posts with category Chat

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Community Management of the Future

Even though Community Management seems to be at it’s height, we’ve still got a long way to go before we come to some kind of consensus as to what CMs do day to day, what they’re called, and what we expect them to do.  So what does the future of Community Management look like to […]

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#CmgrChat – 2/8 – Community Guidelines

Being a part of a community doesn’t come without some guidelines, rules, & regulations to follow.  Have you ever been a part of an organization that didn’t have something to adhere to?  Without any of that, you run the risk of entering into chaos.  The best community managers create guidelines that encourage, support, and best […]

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#CmgrChat – 1/25 – To Automate or Not Automate Your Community

We had 820 tweets in this week’s chat by quite a few talented community managers.  The discussion of automation is always heated because it’s basically efficiency vs. quality to most people.  Does one have to be sacrificed for the other?   From what this chat discussed, neither have to be at the sake of the other.  […]

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#Cmgrchat – 1/18 – Community Manager Burnout

Burnout isn’t a new concept. From my day to day community working with USC, I’ve learned that this is a concept that social workers, in their profession, are constantly talking about. The idea of taking time for themselves and taking mental (and physical) breaks from their very serious jobs. And I keep drawing comparisons to […]

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#CmgrChat – 1/11/12 – The Role of the Community Manager

We started 2012 off by hitting the ground running by essentially asking “What is a Community Manager?”  We discussed the roles of a community manager back in one of our first chats in 2010, and I can tell you that the discussion has evolved a lot since then and people have become quite protective of […]