We've discussed the role of the community manager a few times in #cmgrchat over the years because we love to see how...
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#CmgrChat Digests (Wed 2-3pm EST)
The Definition of Community Management
It seems as though people are always saying there's no conclusive definition of community management. It is true the...
How NASA Builds Community
In the fall we held a special 2-year anniversary #cmgrchat with special guests from NASA. They manage a significant...
How Credible is Your Community Manager?
The overwhelming majority of community managers out there are self taught and have been teaching themselves for the...
The Ins and Outs of Managing a Blog
Managing a blog, wait, strike that. Managing a successful and engaging blog or site could be someone's full time job. ...
The Relationship Between Customer Service & Community Management
When community managers aren't discussing the difference between a community manager and a social media manager,...
New Member Outreach Tactics
User acquisition is traditionally handled by social media managers as well as SEO specialists, inbound marketing, paid...
What Tools do Community Managers Use?
A great community manager knows when, where, and how to find excellent resources of the highest quality. And in 958...
A Special #cmgrchat 2 Year Anniversary Announcement!
Two years. If you had told me two years ago that I'd be writing this post and going to tell you what I'll be telling...
Building Community in Blogger Outreach
Community management is very much about uniting people. It can face inward amongst employees at a company, it can be...
Community Management Job Searching
Searching for a job is never an easy task (as we learned about on Friday's post about finding your first CM gig) and...
Is a Community Manager a Community Member?
Community Managers have the interesting and unique position in a company of straddling a very thin line that most...