The Community Manager

Chat

#CmgrChat Digests (Wed 2-3pm EST)

#cmgrchat returns!

#cmgrchat got its start in September 2010, meaning that we're in our fifth year of hosting an online Twitter chat. At no point has interest waned, and every week about 50-100 community managers come and send anywhere from 600-1000 tweets in a single hour on the topic...
#CMGRChat Discussions Coming in May

Community Loyalty

My grandfather was one of the most brand loyal people I've ever met in my life. He had a well stocked pantry of brands...