Books « The Community Manager

Posts with category Books

Using Content to Build A Community

by Rebecca Lindegren on 2013.04.24

Companies are increasingly finding that relevant, influential, and engaging content has the power to foster a loyal customer community. By taking a strategic approach to content development, companies can bring people with common interests together in one space to share stories and ideas related to their product and industry. A successful content strategy will use [...]

A Growing List of Community Management Books

by Jenn Pedde on 2013.02.14

Looking for a new Community Management read? Well look no further. The members of #cmgrchat have been curating a solid list of books related to Community, Marketing, Customer Service, Social Media Tools, and so much more over the past few years, and it’s constantly growing. We’ve spoken about books here before but we wanted to share [...]

A Collection of Community Management Advice for #CMAD

by Jenn Pedde on 2013.01.28

Let me start by wishing you a heartfelt, Happy Community Manager Appreciation Day! Each year #CMAD continues to get better and better, and this year there are no shortage of activities for community managers to take part in. Those who work in online communities be it in forums & message boards, blogs, or social media [...]