The Community Manager

Steph Parker

Steph is currently a social strategist in Boston, overseeing community management, content development, and analytics for clients. Her own work as a community manager in 2012 earned her a nod from Forbes as a 30 Under 30. She also plays a pretty mean video game.
Finding Sweet Spots with Engagement Rates

Finding Sweet Spots with Engagement Rates

The debate about the best time to post through social networks has been going on as long as community managers have been in play. Lots of data (and tons of infographics) have surfaced, analyzing averages across all industries and telling us to post in the morning....