The Community Manager

Richard Dedor

Richard Dedor is a writer, speaker, coach and social media consultant. He ran for office at age 18 and has written one book, Anything is Possible. You can find him at his blog, Believe in Possible and on Twitter @RichardDedor.
What is Community?

What is Community?

So... What *is* "Community?" I was recently interviewing for a new position and I was asked, "Tell me about your view of PR. Before answering, I responded with a question of my own, "Which area of PR are you asking about? What transpired was an interesting...

When Your Surprise & Delight Fails

When Your Surprise & Delight Fails

We all manage different types of communities and each has a range of goals. But at the core, our goals as community managers are obviously to manage the community, correct errors and reward super-fans as we see fit. Some of us work directly with the team behind the...

7 Tips To Rock Your New Community Manager Gig

7 Tips To Rock Your New Community Manager Gig

It has been said over and over again that we will all one day be doing jobs that did not exist when we were in college. For me, that day arrived a little more than a month ago when I became a community manager. Life as a new Community Manager is stressful and...