Kristen Gastaldo

After eight years of late nights and earplugs, I left the music industry to pursue life in a cube. Now living in the 9-5 world, I manage a support-based community for our software customers - all nonprofits in the Arts & Cultural vertical. Beyond those hours I try my hand at craftiness and host a seasonal, local, handmade market in Charleston, SC.

Pageview Panic Attack – When There’s a Lull in Your Community

by Kristen Gastaldo | How To

Pageviews are down. Engagement is down. New members are down. After three months of steady growth, my community has hit a lull. How could this happen; we did everything right?! Trained our support team and set up workflows. Seeded the community with FAQs and answers....

From Concerts to Community: My Life Behind the Scenes

by Kristen Gastaldo | CM Stories

"So what will you be doing there?" That's the first question my Mom asked me when I told her I had a new job. Her baby would finally be leaving the music industry after 8 years; no more late nights, no more 16 hour work days, no more weekend and holiday requirements....

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Kristen Gastaldo

Pageview Panic Attack – When There’s a Lull in Your Community

From Concerts to Community: My Life Behind the Scenes

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