The Community Manager

Justin Isaf

Justin is a community management consultant. He founded Communl which mentors and trains in-house community managers to make them more awesome. He has been doing the community management "thing" since 2003, which has including everything from launching communities from scratch to running the largest actively managed community on the interwebs.
The Gamification Equation

The Gamification Equation

I've had the fortune to work on a lot of "gamification" systems in my career: reputation, badges, leaderboards, levels, etc. While all of them are very different, they all work because of a few underlying attributes. I've tried to simplify this into a single...