The Community Manager

Deidre Woollard

Deidre Woollard is the Community Manager for the Q&A platform on Realtor.com and teaches digital journalism at UC Irvine Extension.
The Dark Social Side Of Community Management

The Dark Social Side Of Community Management

Last October, the Atlantic published a piece on the "dark social side of the internet. The premise was this: sharing on Facebook and Twitter is only a part of the way stories are shared. It turns out that most sharing is done privately through IM and email. Now "dark...