The Community Manager

David Spinks

David Spinks, Co-Founder TheCommunityManager.com was a part of the TCM team from the site's inception through 2014. He utilized TCM to create the first CMX conference in San Francisco in February 2014, and then ultimately severed ties with TCM and its co-founders. TheCommunityManager.com, CMXSummit and LetsFeast.com. Lifelong student, community builder and writer.
How to Deal with a Troll in your Community

How to Deal with a Troll in your Community

So... you've got a troll in your community? First off, congrats!  Getting your first troll is a sign that your community has made it. Now what to do, what to do... Some trolls are blatantly just spamming or being complete assholes.  In this case, you can probably skip...

Community is Not a Great Selling Point

Community is Not a Great Selling Point

In my recent experience I've found that using community as a selling point isn't very effective. Yes, communities can improve a user's experience and it can keep people coming back, but to get them in the door, it's just not something that people perceive to be...

Community Managers Are Taking Over the Tech World

Community Managers Are Taking Over the Tech World

There's been a big trend in the community space lately. Name a startup and they probably have a community manager… or they're desperately looking for one. Not only that, but more and more community managers exist on the executive level…they're finally getting...

12 Really Sweet Community Manager Job Openings

12 Really Sweet Community Manager Job Openings

The community manager position is only getting hotter.  There are a lot of amazing companies looking for people who can help bring the masses together. Here are 12 sweet community manager job openings.  If you have one to add, please post in the comments. (#12 is my...

The Number One Reason Communities Fail

The Number One Reason Communities Fail

What's the number one reason that communities fail? They never get started. Do you know why they don't get started? Crickets. We're so deathly afraid that no one will show up. We're afraid we'll invite people, and they won't show up. We're afraid we'll post something,...