We’ve discussed the role of the community manager a few times in #cmgrchat over the years because we love to see how the answers evolve. The first time in 2010 we talk about the job description and community reporting structures. The second time was in 2012 when we chatted about how much social is or isn’t involved in the day to day functions of a community manager.
Last week at the CMX Summit in San Francisco we talked a lot about community building from a psychology standpoint and why people join communities. This week in #cmgrchat we wanted to figure out what the objectives are for community builders and how they can be successful. Over ninety people came and shared their thoughts and experiences, and the recap is below.
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