For the past two years we have been cultivating a list of recommended books from #cmgrchat members and their top choices for excellent reading sources.
What makes these books so special?
Q1) What’s your all time favorite Community Management Book, and why?
LovelyLu The Art Of The Community by Jono Bacon
rhogroupee: I almost think that books about psychology and human behavior are better than books specifically about cmgt…
hugeheadca The best community management book ever: I’m the Biggest Thing in The Ocean 🙂
meghan_krane: Look for authors who write related fields – sociology, psychology, cultural anthropology + mine biblios
Q2) Tell us a little bit about the takeaways from your favorites books…
debng For me the biggest takeaway is that the community isn’t about me. It’s about the community and the brand, but not the CM
sherrierohde Keep users happy, and customers follow; grow your user base and your customer base grows as well.
benfowler Focus on intrinsic rewards (as opposed to extrinsic) for long term engagement growth. Book: Drive by Daniel Pink
Q3) How have you applied what you’ve learned from these books in your community?
djfanco I admit I can be methodical. I make lists and reminders to apply principles I’ve learned.
corecorina I’ve taken a lot of cues from cognitive therapy and behavioural analysis (teaching books) when addressing user concerns/issues
Historian Only in that it got me looking at the power of online communities way back in 1999…
hugeheadca it’s human nature to think you are the biggest thing in the ocean. See it from their POV before you act.
EvanWatkins83 Setting up new keyword searches on Twitter, caption contests on facebook, asking the community more questions to get feedback
Q4) How often do you read Professional Development books? When do you read them?
corecorina Almost never read prof development books, but I absorb snippets, articles, reviews, presentations, workshops weekly.
Shananigans5 for professional development I seek out conferences I learn more from people than anything
shankell I don’t really, and I should. This is what happens when you were an English major and read 4 books a week… you read for fun!
KellyLux ANY book you read can offer CM lessons, if you’re paying attention.
debng I read several professional books per year. I mostly read on planes or during the hour I set apart each day for education
EvanWatkins83 I try to read at least one a month. I read them on my way to and from work, and at the gym.