The 2012 Community Manager Survey Is Here!

For the second year in a row Social Fresh (Partner of has created a community manager survey aimed at putting more data around the burgeoning role.  Last year’s survey focused on information collected regarding community manager salaries and what to expect, but this year the survey has grown to focus more on the background of a community manager, and parsing out what experience makes a CM, or where they are currently working (industry/department).

The goal is to get 500 Community Managers, which will in turn be a good sampling of true data.  The survey is anonymous, and we will follow up on once the results are posted on Social Fresh.  It only takes 2-3 minutes, so please share your thoughts:

The 2012 Community Manager Survey on

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About the author

Jenn Pedde

Jenn is a Co-Founder of The Community Manager and the Editor-In-Chief. She’s also an adjunct professor at the Syracuse University School of Information Studies. You can find her almost anywhere online, but specifically on #CmgrChat every Wednesday from 2-3pm ET.


I think this survey is a wonderful idea! I made sure to take it. Insights like this will benefit Community Managers, future Community Managers and employers alike- Clarifying the (diverse) role of a Community Manager. When will we see the results?