Another great chat for the books with 652 Tweets and 82 participants! We learned a few weeks ago that defining the role of a community manager is difficult because the objectives of the position vary from company to company. We had no idea how many answers we’d get when we ask how people defined their day!
We had a special guest, Royale Scuderi, join us to help out with some quick productivity tips. Follow her for some some suggestions and ideas if you need help organizing your life.
Make sure to follow the new @CmgrChat Twitter Account as well!
Q1: What does your average day look like? Do you have a routine?
rhappe: I have a weekly routine – there are things I do on particular days… but not a fixed daily routine
rhappe: Weekly we do member newsletter, weekly programming, member outreach monthly-measurement & public newsletter
jkhalif: Starts with my early morning workout…work and then my side projects..No typical routine
mor_trisha: My average day routine: Scan discussions, look for issue reports first, go from there
Austin_Curtis: I try to plan out almost every hour of my day to be as productive as possible. Love making lists and checking things off
heidianspaugh: I’m still figuring that out in a new role. Scan email for issues and mtgs, read SM RSS feeds, create or plan day’s content…
swonderlin: My routine is a tight one since I deal with multiple accounts – have to dedicate time to each one in order to get everything done.
JPedde: 1 Thing I do is make sure to create a weekly to do list at 4pm on Friday
KellyLux: I think the thing that makes this job exciting is there is no ‘routine’ day …But that is also the thing that can make it very stressful
LynnKoves: I also make lists and constantly prioritize based on urgency.
pushingvision:I use a prjt list w/ deadlines, followup dates, status, etc. I sort by priorities/dates to avoid missing smthg.
Q2: What are ways to better organize your day/week/month?
Austin_Curtis: For each day you can make a little timeline and put activities in each slot. Spend time thinking ab wut u want to accomplsh
KellyLux: One thing I do that helps is I have a big whiteboard calendar color-coded w/ all my events/chats/etc, so I can c what is coming up
Draddog: Having a task list, broken down by priority and current status is the best way I’ve found to organize
jvkautz: Clean desk policy, and a no-unread email policy. Put events on elec. calendar with notifications for imp. events.
RoyaleScuderi: I actually schedule blocks of work by project on calendar.
RoyaleScuderi: Outlook is my command central – categories, folders, color-coded calendars…
Austin_Curtis: Ask yourself where do you want to be in a month from now? Then break it down week by week
Q3. How do you explain what you do to others?
swonderlin: When people ask me what I do, the best way to explain is that I’m an “online reputation manager”
shawn_grainger: You really can’t explain it.. Ppl see it as your playing Farmville, you need to show and show results
jvkautz: I tell others I get paid to be on FB. After the laughing stops, I break it down in more serious detail. Tough though.
joshshear: If you say “online marketing,” most people will get it, even if you’re not in charge of ad buys and such.
heidianspaugh: I kinda love this question. I used to describe CM as a cross between marketing/advertising, customer service, and product dev
mor_trisha: I am manage 2 website cmtys, responsible for overall health & growth. I train ppl, evangelize, advise on design, strategy, directn
jvkautz: Before I found this chat, I didn’t even know what my job title should be
Q 3.5: Tell us what multi-tasking you’re doing right now
40deuce: haha Q3a: I’m chatting with you, monitoring and responding on twitter and doing research for a blog post
ahvance: I am blogging for a client right now!
jvkautz: Q3a: Ha – with this content stream? I’m zoned in on this chat alone. Multitasking is the devil.
Q4 What takeaways do you have that will help you do something different this week/this month?
40deuce: Q4: so far, none really other than if I want my to-do list programs to actually help me I need to actually populate them
buona_vita: q4: hopefully match up online notes with written ones.
pushingvision: A4: Setting schedule goals. Trying Evernote. Reducing # of “systems” for to-dos
shawn_grainger: Q4. Takeaway –> I am not alone, all of us face the same confusion and pushbacks when explaining what I do all day!! refreshing
jvkautz: Q4: I’m SO making a list.
KellyLux: Keeping my to-do-list in front of me and putting everything that comes in on that list. Gonna be a long one…
Products for Organization:
RoyaleScuderi: Just downloaded Reqall, been using Todo for iPhone
maggielmcg: I like Toodledo, also having certain days/times to do recurring tasks like approving members to Linkedin, etc.
rhappe: I use DropBox to share and organize files, etc (and access via iPhone) and that is quite helpful
RoyaleScuderi: Its not the tools you use as much as clarity about what needs to be done and priorities!